Janine Leggiardo

The front desk is the first person you talk to and the last one you see. Janine keeps that side of the practice running so your appointment is only about your appointment.

The person you talk to before anyone touches your shoulder.

Janine Leggiardo is a patient care coordinator at Carroll Physical Therapy. She studied interior design, which is training in making a room work for the people who actually have to use it, and the same instinct shows up in how she runs the office side: staff supported, the day organized, and the administrative part of your visit already handled by the time you sit down.

She is not a physical therapist and she does not treat patients. That is the point of the role. Everything that is not treatment, the check-in, the phone call, the form, the schedule change, belongs to the front desk, so your therapist can spend the visit on the reason you came in.

Office and staff support across the practice
Front desk: check-in, phones, and scheduling
Studied interior design
Named by a patient in a Google review
Carroll Physical Therapy, photo coming soon for Janine Leggiardo, Patient Care Coordinator

Everything about your visit that is not the visit.

Getting seen should not be the hard part. Scheduling, forms, and the question about what your plan covers are the front desk's work, not yours. Coverage is spelled out on our insurance plans page, what to bring the first day is on patient info, and either way you can just call and ask.

Front Desk Check-In
Greeting Patients on Arrival
Phones and Messages
Appointment Scheduling
Rescheduling and Cancellations
New Patient Paperwork
Office and Staff Support
Pointing Questions to the Right Person

A patient named her at the front desk.

"Dan was beyond great in all facets of treatment. Janine at the front desk's very efficient and helpful in all ways possible and the intern working with me was very helpful."
Ronald T. · Google Review

Schedule Your Appointment

No referral needed. Most insurances accepted. Doors open at 5:00 AM.

Your first visit is a full one-on-one evaluation: come in, tell us everything, and leave with a plan. Send this form or use our appointment request page, and a coordinator will call you back to set the time.

Prefer to call? (973) 366-1600

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